Contact Us

Have a question or need help? Our support team is here to assist you with orders, disputes, account issues, and general inquiries.

Email Support

For general inquiries, account issues, and partnership requests.

For active orders, use the built-in chat system in your dashboard.

If an account doesn't work as described, open a dispute from your order page.

We typically respond within 24 hours. For urgent order issues, disputes are prioritized and reviewed as quickly as possible.

How do I open a dispute?▼

Go to your order in the Dashboard, click 'Open Dispute', describe the issue, and our team will review it within 24 hours.

I forgot my password. How do I reset it?▼

How do I deposit funds?▼

Go to Dashboard > Balance > Deposit. Follow the instructions to add funds to your AccsBay balance.

Can I become a seller on AccsBay?▼

Yes! Contact us at support@accsbay.com with information about what products you'd like to sell and we'll review your application.