Privacy Policy

1. Information We Collect

We collect the following types of information when you use AccsBay:

• Account Information: Username, email address, and encrypted password when you register.
• Transaction Data: Order history, payment amounts, and escrow records.
• Communication Data: Messages sent through our secure chat system between buyers and sellers.
• Usage Data: Pages visited, features used, and general browsing patterns.

2. How We Use Your Information

• To provide and maintain our marketplace services, including escrow protection.
• To process transactions and manage your account balance.
• To communicate with you about orders, disputes, and account updates.
• To detect and prevent fraud, abuse, and security threats.
• To improve our Platform based on usage patterns and feedback.

3. Data Security

We implement industry-standard security measures to protect your personal information. Passwords are encrypted using bcrypt hashing. All communications between your browser and our servers are encrypted via SSL/TLS. Escrow funds are stored securely and are only released according to our transaction policies.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information in the following circumstances:

• With sellers when you place an order (limited to information needed to fulfill the order).
• With law enforcement when required by law or to protect our legal rights.
• With service providers who assist in operating the Platform (under strict confidentiality agreements).

5. Cookies

AccsBay uses essential cookies for authentication and session management. These cookies are necessary for the Platform to function and cannot be disabled. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

• Access: You can request a copy of your personal data at any time.
• Correction: You can update your account information through your dashboard settings.
• Deletion: You can request account deletion by contacting support. Transaction records may be retained for legal compliance.
• Portability: You can request an export of your data in a machine-readable format.

7. Data Retention

We retain your account information for as long as your account is active. Transaction records are retained for a minimum of 2 years for legal and dispute resolution purposes. You may request deletion of your account at any time, after which personal data will be removed within 30 days.

8. Contact

For privacy-related inquiries, contact us at support@accsbay.com.